There is an inevitable tension between building and sustaining products. The more aggressively companies innovate, the more problems arise: New interfaces open up fraud vectors; new features cause security vulnerabilities. Each new product must be staffed and monitored, forcing a pernicious reversion to the mean.
Conway's hope is to lower the cost of innovation. We build decision support systems that automate mission-critical operations from detection to decision. Today, we work with leading American fintechs from neobanks to card processors delivering outcomes quickly, at scale.
We believe in vertical integration. By building detection, investigation, and decisioning in-house, Conway creates feedback loops. Our software self-improves. We typically deploy in backtestable use-cases, inspiring confidence in the system as the total time and money saved compounds.
As we progress, Conway will build decision support systems at higher and higher orders of abstraction, perhaps even on the order of a company. Our commitment to vertical integration will help us grok new types of data in disparate fields, helping decision makers approximate their environment in ways that are unthinkable today.
We're excited to welcome new partners to support our mission. Conway raised $7M from Kleiner Perkins, First Round, and lots of friends — including Sam Eisler at Lightspeed, Chris Ré at Factory, Ali Roghwani at First Harmonic, and Sarah Cannon.
If you are interested in joining the team, please email careers@conway.ai or DM any Conway employee.